Help / Support

A clear answer is part of the experience.

Tell us what went wrong or what you are trying to do. Include only the details needed to help—never send a password, OTP, PIN, full card number, or secret key.

Account access

Sign-in, profile details, sessions, notifications, and account deletion requests.

RSVPs and entry

Confirmed RSVPs, waitlists, passes, event changes, and check-in questions.

Payments and refunds

Payment verification, duplicate charges, cancelled events, and refund status.

Safety and reports

Report an unsafe event, suspicious activity, harmful content, or access issue.

Need a person?

Send the useful context. We’ll take it from there.

For account, event, organizer, or payment support, email us with your account contact, event name, and transaction reference where relevant.

Email support